Mac help for your home
Mac support. From a real person.
Frozen Mac, failed updates or iCloud problems? Speak directly with Pete for remote help or a home visit.
- Remote help
- Home visits
- Clear prices
Remote Support
Help without leaving home.
£60+ VATper session
I can securely connect to your Mac and fix most problems remotely.
How remote support worksHome Visit
Hands-on help at your home.
£149+ VATper visit
For members and contract clients, I will come to you in Hitchin and nearby areas for hardware problems and setup.
Arrange a home visit
What’s going wrong with your Mac?
Choose the problem that sounds familiar. I will help work out the cause.
Spinning beach ball
Your Mac freezes with the spinning wheel.
Slow performance
Your Mac runs slowly or is short of space.
macOS updates
An update fails or your Mac will not update.
Startup problems
Your Mac will not start or is stuck on the Apple logo.
App Store issues
You cannot download apps or sign in.
Deleted files
Important files have gone missing or been deleted.
Practical help for your Mac.
Support for every Apple computer, Intel or Apple silicon.
Set up
- Time Machine backups
- iCloud
- Windows on Intel Macs (Boot Camp)
Fix
- Apple ID and App Store
- iCloud sync problems
- Software compatibility
Keep working
- macOS reinstalls and upgrades
- Performance checks
- Moving to a new Mac
New Mac on the way? Bring everything with you.
Help moving your files, email and settings from your old Mac.
Frequently asked questions
Most software, iCloud and settings problems can be fixed remotely. We will first talk through what is happening and whether your Mac can connect.
MacBook Pro, MacBook Air, iMac and Mac mini, from older Intel Macs to the latest M-series chips.
Yes. I can move your files, email and settings across and set up your new Mac. See PC migration for the service details.
Let’s get your Mac working properly.
Friendly, local Mac support for your home.
Or call me directly
01462 434082