Data recovery
Lost files? Don’t panic.
I can help recover your photos, documents and emails. Remotely while you watch, or at your home.
- Remote help
- Home visits
- Fixed quotes
Software Recovery
Done remotely.
Fixed quotebefore work starts
When your files are lost but your computer still works. I connect to your computer and work while you watch.
How remote support worksHardware Recovery
Done at your home.
Fixed quotebefore work starts
When your computer will not start or the drive makes strange noises. Where a specialist clean-room facility is needed, I arrange it with you.
How home visits work
What’s happened to your files?
Lost files and failing drives need different help. Choose what sounds familiar.
Deleted files
Photos, documents and emails deleted by mistake.
Emptied recycle bin
Files gone from a recycle bin that has been emptied.
Files that will not open
Documents and photos that no longer open.
Computer will not start
Blue screens, constant crashes or a machine that will not boot.
Noisy drive
Clicking or grinding sounds from the drive.
Drops and spills
Dropped laptops and liquid damage.
How it works
There is no workshop to bring your machine to. Nothing goes anywhere without your say-so.
Step 1: Free check
We talk through what happened to the drive.
Step 2: Clear quote
A fixed quote before anything starts.
Step 3: Recovery
Remotely, or at your home.
Step 4: Your files back
Restored in place, or onto a drive you supply.
Stop using the computer.
As soon as you notice files are missing, stop and call me first. It gives the best chance of recovery.
Frequently asked questions
Software recovery is usually done within a day or two. Hardware recovery through a specialist facility takes longer, and you get a timescale with the quote.
Yes. The service is completely confidential, and nothing goes anywhere without your say-so.
Yes. An emergency service is available, and additional charges may apply.
Lost something important?
Call me before you try anything else.
Or call me directly
01462 434082