Personal home IT supportComputer problems? Let’s get them sorted.
Remote help and home visits for Windows, Mac, Wi-Fi and everyday tech. Speak directly with Pete.
- Windows & Mac
- Remote or at home
- Clear prices
How can I help?
Simple, straightforward IT support for your home. Choose the service you need or get in touch and we can talk it through.
Remote Support
Get help with computer problems remotely, wherever you are.
£60
+ VAT
On-Site Support
Home visits for members and contract clients.
£149
+ VAT
Support Plans
Annual membership with antivirus and remote management.
£199/year
+ VAT
Data Recovery
Get back lost or deleted files securely and confidentially.
Ask for a quote
Real help.
From a real person.
I’m Pete. For more than 20 years I’ve helped people across Hitchin get their computers working properly, with clear advice and practical support.
Slow computers
Get things running smoothly again.
Email problems
Set up, fix and keep you connected.
Wi-Fi & printers
Get connected and printing reliably.
New computer setup
Set up and get you up and running.
PC migration
New computer?
Bring everything with you.
Help moving your files, email and settings to your new Windows PC or Mac.
For members and contract clients, partly remote and partly at your home around Hitchin, or two membership sessions. £149 + VAT
PC migration help
Choose the support that suits you.
Annual membership with antivirus, remote management and priority support.
Essential
£199/year
+ VAT
- One machine
- 3 remote sessions
- Antivirus and remote management
- Priority support
Essential Duo
£325/year
+ VAT
- Two machines
- 6 sessions shared
- Antivirus and remote management on both
- Priority support
Custom
Ask us
for a custom quote
- 3 or more machines
- Sessions to suit your household
- A price quoted for you
Frequently asked questions.
Can you help me remotely?
Yes. Most computer problems can be fixed remotely. You call or email me, I guide you to download a secure connection app, and you watch on screen while I fix it, asking questions as we go. Remote support is £60 + VAT per session.
Do you visit homes?
Yes, for members and contract clients. When a problem needs hands-on help I come to your home in Hitchin, Letchworth, Baldock, Stevenage and the surrounding areas. A visit is £149 + VAT, including moving you onto a new computer, or a member can use two sessions instead.
Can you help with Windows and Mac?
Yes. I support both Windows PCs and Apple Mac computers, remotely or at your home.
Need a hand with your tech?
Get in touch for friendly, expert help, remote or at home.